Tool

Onboarding backlog calculator

Sweat AI · Updated

Size your own queue: applications per week, review time, and how much work lands after hours. It runs in your browser.

Illustrative scenario. The starting values are examples, not measured customer results. This model uses a five-day working week and assumes a follow-up request adds 50% of the initial review effort. It estimates your queue, not Sweat AI savings, service performance or price.

0analyst hours a week to keep up with new applications

0review hours a week your team has

–to clear the current backlog at today's pace

0applications a week wait overnight or over a weekend before anyone opens them

–weekly cost of the review work, at your rate

Where Sweat AI fits

Sweat AI is an AI-native BPO for banks and fintechs, starting with back-office workflows like KYB, onboarding and fraud reviews. Our analysts work the queue 24/7, so the files that arrive after hours are done when your team logs in. See 24/7 onboarding review and how a KYB review works. Public benchmarks for how long companies tell applicants to wait are in our onboarding wait-time study.

Questions

How is the analyst time calculated?

Applications per week times minutes per review, plus half a review again for each application that needs a follow-up request.

How is my team's capacity calculated?

Analysts times productive review hours per day times five working days.

How is the time to clear the backlog calculated?

The hours your backlog needs, divided by the capacity left after new work. If new work uses all the capacity, the backlog does not clear at that pace.

What does 'waiting after hours' mean?

Applications per week times the share that arrives when nobody is working: the files that wait overnight or over a weekend before anyone opens them.

Is this model complete?

No, it is deliberately simple. Real queues also have spikes after campaigns, holidays and cases that need a second reviewer. Book a demo and bring your numbers if you want a view that includes them.

Where do the numbers come from?

The starting values are an illustrative scenario. Your entries replace them. The model assumes five working days and 50% extra review effort for a follow-up request. It makes no assumptions about Sweat AI's speed or price.

Why does the after-hours share matter?

Applications that arrive after your team logs off wait until the next working day. On a Friday evening that can mean more than 60 hours before anyone opens the file.

Does the calculator store what I enter?

The values you enter stay in your browser. The site may record a calculator-use event without those values, as described in our privacy policy.

Onboarding & fraud queues · 24/7

Let us sweat for you.

Our analysts work your onboarding and fraud queues 24/7, so the work is done when your team logs in. You keep the final decision.